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If you or your organization has been targeted by online fraud, time matters. Tell us what happened — our team reviews every inquiry and responds within one business day.

60 East 42nd Street, 38th Floor, Office C · New York, NY 10165 · United States
T  
E  whitfieldcranellp@gmail.com

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Frequently Asked Questions

How quickly can you freeze stolen funds?

Our 24-hour response desk aims to secure the first freeze within 48 hours of engagement. Many recoveries succeed because the funds are frozen before they can be moved again.

What if the fraudster is in another country?

Most online fraud crosses borders. We coordinate freezing and tracing with local counsel in more than 40 countries — distance is a fact of these cases, not an obstacle.

How much does a recovery case cost?

We work primarily on contingency for recovery matters: if we do not recover your funds, you do not pay our fee. We will explain the arrangement clearly before you decide to proceed.

I already reported the scam to my bank and the police. Is that enough?

Reports help, but they rarely recover money. A civil recovery strategy — freezes, tracing and demands against enablers — is what actually brings funds home. We often run it in parallel with the criminal investigation.

What information should I gather before contacting you?

Collect transaction records, wallet addresses, emails, chat logs, screenshots and any reports you have filed. Do not worry if records are incomplete — our investigators are trained to reconstruct the trail from fragments.

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